Partnerships and Possibilities Podcast

The Top Leaders

Season 4 Episode 7 Duration 00:27:41
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As a leader can you acknowledge what is going on with the people that you’re dealing with, do you see them? Do they feel seen when they are with you? Seeing each other in a real way, and making that acknowledgement, is so powerful.

Highlights

00:00:00
Qualities of top CEOs or leaders of top workplaces.
00:01:33
Top leaders show compassion and are transparent. Case in point: Umpqua Bank.
00:04:42
Employees who experience compassion feel more committed towards the organization.
00:09:11
A respected leader is one who is accountable and who genuinely cares about people beyond the employee label. Case in point: Simple Banking.
00:15:16
Organizational culture that treats employees and customers like they are number one.
00:19:36
It is important to acknowledge people, more so than providing them with rewards or compensation, but making them feel seen.
00:21:40
Management by walking around. Case in point: Les Schwab.
00:23:14
Highly distributed organizations, with multiple locations encouraging managers, leaders to get out of their office and “walk around.” Case in point: United Airlines.
00:26:22
Managers and leaders who really care help to make great workplaces.

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