I’ve used “Park Bench” at the end of workshops as a way of reflecting on the day or as a debriefing technique after a training exercise to uncover group discoveries. You may be surprised that I hadn’t thought of it for retrospectives. I was. Luckily, Michael thought of it.
Today I invented a phrase (at least I think I invented it because I haven't heard anyone else say it): "Avoidable Heroism."
I invented it in response to a question, "Should my team work on the weekend to meet a commitment made under their control?"
Now, I don't know the background behind this question. Maybe it's perfectly reasonable for them to work on the weekend. Maybe they have no agreement about sustainable pace. And, it raises a few questions in my mind. How often does this happen? How far from the commitment are they? When was the first, best opportunity to...
Sometimes teams get stuck at the point of “deciding what to do” in retrospectives. Team members may begin to point fingers and describe things that the ubiquitous “they” must do before the team can move forward or make improvements,. This may lead to a team-as-victim, “poor us, we’re stuck” syndrome, or blame and finger-pointing. “It’s their fault we’re in this mess!” Blame kills retrospectives and the perception of persecution stalls any hope of forward motion, so the retrospective leader has to shift this conversation, and fast! Team members also may perceive so much room for improvement they become paralyzed and can’t decide where to start improving their lot.
When victim-talk, blaming or overwhelm surfaces, I reach into my retrospective leaders toolbox and pull out a technique to help teams identify the kinds of action the team can take.
In a comment on an article about Pixar in The Economist, Tom Agan from the Nielsen Company, writes:
"At The Nielsen Company we have just completed a study of the major consumer packaged goods (CPG) companies operating in the U.S. and those with standardized post mortems for new products, like Pixar, average almost 100% more revenue from new products compared to those that don't...I think through articles like this and new research that quantifies the impact, we are coming much closer to uncovering the universal truths of innovation."
I'm willing to put up with The Economist (and Pixar)...
When the rains came down and the flood waters rose in Nashville TN one month ago, it became clear the Agile Alliance would have to “respond to change” rather than “following the plan” for our annual Agile 2010 conference—with the conference scheduled to open in only 14 weeks.